Member Benefit and Service
Frequently Asked Questions
Please find below some of the more frequently asked questions about our benefits and services provided to those enrolled with GOLFvantage.
Membership Enrollment FAQs
GOLFvantage is available for Membership to a specific Club from among the available Affiliate Clubs. When you join, you receive the Home Club benefits of that specific club only.
Members also enjoy all of the traveling golf, vacation, and other lifestyle benefits!
Please select at which Club you wish to join GOLFvantage from among the available Affiliate Clubs in our navigation. For each Club, there is a unique enrollment pathway to follow.
For help with enrollment please contact us.
At this time you cannot change your home club.
You are free to cancel your GOLFvantage Membership at any time which you may do online, or by contacting your home club.
Once your Membership has been cancelled by choice or due to non-payment, all Travel Savings Credits will be lost and you will no longer be eligible to receive any Member benefits.
Yes you may, however you will not receive "new" Travel Savings Credits or any other awards tied to new enrollments.
Golf Benefit and Access FAQs
Your Home Club offers exclusive golf benefits that may include such offerings as rate discounts, practice facility benefits, and other services. These vary based on the club. Please select your club from the available Affiliate Clubs listed in our navigation above.
No. Membership offers Home Club benefits only at the Club where you select to join.
For tee times at your Home Club, you can book those online when you login at the GOLFvantage website, or on your Club's website, or by contacting your home club directly.
Please do not contact the Concierge for tee times at your home club as they do not have access to the Club's tee sheet.
GOLFvantage has relationships with other public, daily-fee, and resort golf courses and venues in North America and abroad where Members may receive preferred rates and other special benefits.
We do publish the list publicly. Please contact us to receive a list sent to you via email.
How do Members Manage Their Accounts and Receive Updates?
GOLFvantage will send a "Welcome Email" to the primary Member's email address.
For currently enrolled Members who have not received this email please contact us.
Palmer Advantage sends out period email messages typically every 4 - 6 weeks or sooner including:
- Periodic e-newsletter
- Periodic special announcements
- Frequent travel-focused special emails
Yes, Members can make certain updates to their preferred contact details online when you login and view your account.
Travel Benefits and Services FAQs
The Concierge is available seven days a week with the exception of certain holidays. Hours are kept M-F 9:00am - 9:00pm, and Sat/Sun 9:00am - 6:00pm (eastern.)
Members are provided with a toll-free phone number, and Concierge email address.
Members may contact specific Agents directly if they so desire.
Yes, the member-only website has a full-service travel store where Members can search for and book hotels, resorts, cruises, rental cars, flights, and more.
Eligible reservations will always show the maximum amount of Credits that may be redeemed. (If the Member has a lesser balance of Credits available, that is the amount that will be shown.)
Our travel partners have over 1,000,000 destinations available around the world. Similar to other popular travel websites, our availability includes a variety of popular brands, major chains, and independent hotel/resort operators.
With over 40 cruise lines, Members have access to a variety of oceanic cruises around the world. River cruises and other voyage types are available as well!
In most cases, yes. A Member may purchase a hotel reservation for a friend or family member for example. Group travel reservations can also be handled on a special basis.
Member Credits FAQs
Please note Credits have no cash value, cannot be transferred; and among other restrictions, cannot be redeemed towards golf, dues, food, and beverage purchases.
Credits are a unique Member currency represented as dollars that Members may spend as partial-payment towards eligible travel purchases.
Eligible purchases include most hotel, resort, cruise, and rental car reservations.
The maximum amount of Credits that a Member may redeem varies with every reservation. While not guaranteed, the typical amount allowed is 10% - 30% of the original price.
- $1,000 upon enrollment
- $50 every month of Membership
- $50 for every round of golf played that is booked through our Concierge (AWAY FROM HOME)
- $100 for each air flight reservation
The $1,000 in Credits provided upon enrollment expire 24 months after date issued. ALL other Credits expire 12 months after date issued.
Members can login and view their Credits balance and expiration date(s). The Concierge can also provide this information.
Reserve Series and Custom Flex Events
Reserve Series are special single-day golf events structured similar to member/guest golf events. These events are held at private clubs outside of the GOLFvantage network.
There are typically 10 - 15 events held between May - November each year.
Members pay a fee to attend, and may also bring up to three accompanied guests. The per-person fee varies from event to event and typically includes golf, carts (or caddies), food and beverages, and more.
The Flex Events desk is our custom events resource for Members who need to host medium- to large-sized groups to play golf.
These events can be for leisure, group trips, corporate entertainment, and charitable events.
Events are structured to be as turn-key and "single invoice" as possible.
The summarized answers to the questions regarding benefits and services described above may be subject to additional terms and conditions.